Services

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Local

Adult Protection, Prevention and Assistance (APS)

Prevention and reporting of abuse, violence, neglect, or financial exploitation against an adult.

Elder Abuse Prevention

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Get Directions
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 981-1487

Adult Protective Services (APS)

Roanoke City Department of Social Services
1510 Williamson Road NE , 3rd Floor, Roanoke, VA, 24012
Get Directions
Main: (540) 853-2591 Toll Free: (888) 832-3858 Fax: (540) 853-2027

Elder Justice Task Force

Women's Resource Center of the New River Valley
1217 Grove Avenue, Radford, VA, 24141
Get Directions
Main: (540) 639-9592 Toll Free: (800) 788-1123

Departments of Social Services

Referred to as DSS, these government agencies deliver and monitor social service programs such as Medicaid Cardinal Care eligibility, the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Child Protective Services (CPS), and Adult Protective Services (APS).

Administrative Office

Roanoke City Department of Social Services
1510 Williamson Road NE 3rd Floor, Roanoke, VA, 24012
Get Directions
Main: (540) 853-2591 Fax: (540) 853-2027

Financial Aid, Fuel and Utilities

Financial help with paying utility bills as well as other winter and summer programs to help with heating and cooling.

Cooling Assistance, Fan Care

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Get Directions
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 981-1487

Residential and Payment Assistance Programs

Appalachian Power
1 AEP Way, Hurricane Operations, Hurricane, WV, 25526
Get Directions
Main: (800) 956-4237

Serious Medical Condition Form

Appalachian Power
1 AEP Way, Hurricane Operations,, Hurricane, WV, 25526
Get Directions
Main: (800) 956-4237 Toll Free: (800) 956-4237

Emergency Assistance for Food, Fuel and Utilities, Roanoke

Commonwealth Catholic Charities, Roanoke
541 Luck Avenue SW, Suite 118, Roanoke, VA, 24016
Get Directions
Main: (540) 342-0411 Toll Free: (800) 296-2367 Fax: (804) 285-9130

Energy Assistance Program

Roanoke City Department of Social Services
1510 Williamson Road NE, 3rd Floor, Roanoke, VA, 24012
Get Directions
Main: (540) 853-2591 Toll Free: (888) 832-3858 Fax: (540) 853-2027

Firewood Program, Wood Heat Program

Salvation Army, Roanoke
724 Dale Ave., SE, Roanoke, VA, 24013
Get Directions
Main: (540) 343-5335 Toll Free: (540) 345-0400 Fax: (540) 342-9707

Financial Aid, Housing

Financial assistance and subsidies that help ensure affordable housing.

Emergency Home Repair

Total Action For Progress (TAP)
302 2nd Street Southwest, Roanoke, VA, 24011
Get Directions
Main: (540) 777-4673

Home Loans, Wytheville Area Office

USDA Rural Development, Virginia State Office
100 USDA Drive, Wytheville , VA, 24382
Get Directions
Main: (276) 484-9379 Fax: (855) 636-4613

Financial Aid, Medical

Programs that offer temporary financial assistance or discounts to offset the cost of prescription medications, dental and other medical costs.

Cancer Medical Expenses

American Cancer Society
2840 Electric Road, Suite 106-A, Roanoke, VA, 24018
Get Directions
Main: (540) 774-2716 Toll Free: (800) 227-2345 Fax: (540) 774-9629

Medical Financial Assistance, Carilion Mental Health

Carilion Clinic
2900 Lamb Circle, Christiansburg, VA, 24073
Get Directions
Main: (540) 731-2000 Toll Free: (800) 422-8482

Medical Financial Assistance, Carilion Roanoke Community Hospital

Carilion Clinic
101 Elm Avenue, Roanoke, VA, 24013
Get Directions
Main: (540) 981-7000 Toll Free: (800) 422-8482

Medical Financial Assistance, Carilion Roanoke Memorial Hospital

Carilion Clinic
1906 Belleview Avenue, Roanoke, VA, 24014
Get Directions
Main: (540) 981-7000 Toll Free: (800) 422-8482

Community Assistance, Medical

Catawba Hospital
5525 Catawba Hospital Drive, Catawba, VA, 24070
Get Directions
Main: (540) 375-4200 Toll Free: (800) 451-5544 Fax: (540) 375-4394

Financial Aid, Other

Programs that provide temporary financial assistance for individuals and families.

Financial Assistance for Farmers, Roanoke

Farm Credit of the Virginians
38 Murray Farm, Suite 2, Roanoke, VA, 24019
Get Directions
Main: (540) 977-5707 Toll Free: (800) 919-3276 Fax: (540) 977-0084

Emergency Financial Assistance, Utilities, Rent, Food, Prescriptions

Presbyterian Community Center
1228 Jamison Avenue, SE, Roanoke, VA, 24013
Get Directions
Main: (540) 982-2911 Fax: (540) 342-3568

Emergency Financial Aid to Prevent Homelessness

RAM (Roanoke Area Ministries)
824 Campbell Ave. SW, Roanoke, VA, 24016
Get Directions
Main: (540) 981-1732 Fax: (540) 344-0308

Temporary Assistance for Needy Families (TANF)

Roanoke City Department of Social Services
1510 Williamson Road NE , 3rd Floor, Roanoke, VA, 24012
Get Directions
Main: (540) 853-2591 Toll Free: (888) 832-3858 Fax: (540) 853-2027

Family Emergency Service

Salvation Army, Roanoke
724 Dale Avenue SE, Roanoke, VA, 24008
Get Directions
Main: (540) 343-5335 Fax: (540) 342-9707

Helping Hands Emergency Financial Assistance

Trinity Lutheran Church
4040 Williamson Road, Roanoke, VA, 24012
Get Directions
Main: (540) 366-2490

Home Modification and Safety

Modifications, repairs and equipment that make homes safer and more accessible. Also includes programs that provide financial assistance to pay for the modifications, repairs and equipment.

Home Repair and Remodeling

ADA Specialties, Inc.
2944 Orange Avenue, NE, Inside F&S Building Innovations, Roanoke, VA, 24012
Get Directions
Main: (540) 985-9160 Fax: (540) 985-9166

Wheelchair Accessible Ramps, Central Virginia

Amramp
Local Warehouse, Glen Allen, VA, 23059
Get Directions
Main: (888) 715-7598

Home Accessibility Solutions

No Place Like Home Remodeling
2616 Blue Heron Circle, Roanoke, VA, 24018
Get Directions
Main: (540) 309-1583

Home Repair

Renovation Alliance
P O Box 4532, Roanoke, VA, 24015
Get Directions
Main: (540) 400-0959

Local, Statewide and Nationwide

Financial Aid, Medical

Programs that offer temporary financial assistance or discounts to offset the cost of prescription medications, dental and other medical costs.

UVA Financial Aid

University of Virginia Health System
1215 Lee Street, Charlottesville, VA, 22908
Get Directions
Main: (434) 924-8718 Toll Free: (866) 320-9659 Fax: (434) 982-1102

Home Modification and Safety

Modifications, repairs and equipment that make homes safer and more accessible. Also includes programs that provide financial assistance to pay for the modifications, repairs and equipment.

Home Security System

ADT Security Services - Medical Alert
7399 Boston Boulevard, Springfield, VA, 22153
Get Directions
Main: (813) 325-9977 Toll Free: (877) 456-1787

Home Safety Modifications

For Safety's Sake, LLC
Consumer's Home, Stafford, VA, 22554
Get Directions
Main: (202) 696-0634 Fax: (540) 657-3664