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Roanoke City Department of Social Services

1510 Williamson Road NE 3rd Floor
Roanoke, VA 24012

(540) 853-2591

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Contact Information

Main
(540) 853-2591

Who We Are

The Administrative Office of Roanoke City Department of Social Services provides information about benefit programs and services that promote self-reliance and protection through the provision of community-based services and help families meet basic needs.



Some programs available are adult services, adult protective services, child care assistance, child protective services, daycare provider information, energy assistance program, food stamps, foster care services, general relief, auxiliary grants, state and local hospitalization, Cardinal Care Medicaid eligibility, Cardinal Care Medicaid long term care, TANF, VIEW, and vehicle donation program.



CommonHelp is the Commonwealth of Virginia’s fast and easy way to apply online for many Virginia social services assistance programs. Through a single online site, you can find out what assistance you might be eligible for and submit one application saving you time and effort.  Visit CommonHelp





 

Who We Serve

Languages Spoken
English
Service Area(s)
Roanoke City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
Yes
Residency Requirements
Serves residents of the City of Roanoke.
Other Eligibility Criteria
Resident of City of Roanoke

Available 24/7
No
Additional Availability Comments
Applications for Crisis Intake Services are taken Monday through Thursday, 8:30 AM - 2:00 PM. Intake may be closed earlier due to the volume of applicants. Applicants must apply in person (no telephone interviews) and will be seen on a first-come, first-serve basis.

Intake Process
Call the office for information or to schedule an appointment. Visit the website and CommonHelp
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Jane Conlin
Intake Contact Email
humanservices@roanokeva.gov
Intake Contact Telephone
(540) 853-2591

Report Problems
Call the Agency