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Carilion Clinic

1615 Franklin Road
Roanoke, VA 24016

(540) 964-9300

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Contact Information

Main
(540) 964-9300
Toll-Free
(800) 422-8482

Who We Are

Offered through Carilion Home Care, the Lifeline Medical Alert service provides fast access to help 24 hours a day, 365 days a year. Plus, the new Lifeline with AutoAlert option provides an added layer of protection.

Philips Lifeline is a personal response system that helps seniors get the help they need in case of an emergency. The Lifeline Medical Alert service provides fast, easy access to a trained response associate 24 hours a day, 365 days a year. Lifeline offers a range of choices to help patients maintain their independence.  

Whether you need the go-anywhere protection of GoSafe, the automatic fall detection of Phillips Lifeline with auto alert, or the peace of mind offered by HomeSafe, Carilion Clinic Home Care has you covered. Lifeline offers: 

  • Peace of mind for patients and families, 
  • Support when no one else can be there, 24 hours a day,
  • Prompt help at the push of a button,
  • The ability for patients to safely remain at home with HomeSafe, 
  • The ability to leave home with peace of mind with GoSafe.

View the Lifeline Medical Alert video on the website.

Who We Serve

Languages Spoken
English
Service Area(s)
Augusta County
,
Bedford County
,
Bland County
,
Botetourt County
,
Craig County
,
Floyd County
,
Franklin County
,
Giles County
,
Montgomery County
,
Pulaski County
,
Radford City
,
Roanoke City
,
Roanoke County
,
Salem City
,
Staunton City
,
Waynesboro City
,
Wythe County

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Call for Information

Age Requirements
No Age Requirement
Family
No

Available 24/7
Yes

Intake Process
Call the Phillips Lifeline at (800) 533-8954, extension 54345, and ask for the Carilion Clinic representative.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(800) 533-8954 x54345

Report Problems
Call the Agency