Supplemental Nutrition Assistance Program (SNAP)

Roanoke City Department of Social Services

1510 Williamson Road NE
3rd Floor
Roanoke, VA 24012

(540) 853-2591

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Contact Information

Main
(540) 853-2591
Email
socialservices@roanokeva.gov
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Who We Are

City of Roanoke Department of Social Services participates in the Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps.  SNAP benefits are electronic benefits that can be used like cash to buy food at any store that has a sign displaying the Quest logo or a picture of the Virginia Electronic Transfer Benefit card.

Each eligible household will receive a card that may be used like a bank debit card to purchase eligible food items from your account.

With SNAP benefits, you can also purchase seeds to grow a garden. The program is designed to help prevent hunger and malnutrition by ensuring a better diet for a low-income household. It is not designed to supply all food needs, only to supplement them.           

Residents can now apply for Social Services benefits online.   Click Here to apply online at the Virginia CommonHelp website.

Who We Serve

Languages Spoken
English
Service Area(s)
Roanoke City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Residency Requirements
Serves residents of the City of Roanoke.
Other Eligibility Criteria
Must be a resident of Roanoke City and meet eligibility requirements.

Available 24/7
No
Additional Availability Comments
Applications for Crisis Intake Services are taken Monday through Thursday, 8:30 AM - 2:00 PM. Intake may be closed earlier due to the volume of applicants. Applicants must apply in person (no telephone interviews) and will be seen on a first-come, first-serve basis.

Intake Process
Call for information and application. Visit CommonHelp
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
humanservices@roanokeva.gov
Intake Contact Telephone
(540) 853-2591

Report Problems
Call the Agency
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