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Alexandria Department of Community and Human Services

2525 Mount Vernon Avenue
Alexandria, VA 22301

(703) 746-5700

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Contact Information

Main
(703) 746-5700

Who We Are

Alexandria Community and Human Services offer heating and cooling assistance. The Fuel Assistance program assists with various types of energy sources, including electricity, natural and liquid propane gas, oil, kerosene, coal and wood during the winter months to income-eligible households.  The program is funded by the federal Low Income Home Energy Assistance Program (LIHEAP) block grant. Assistance can be:

  • Payment of heating bills
  • Repair of heating equipment
  • Delivery of oil, etc.

Apply for this and other benefits on-line at  CommonHelp or call 1.855.635.4370.  Heating assistance applications are accepted from the second Tuesday in October until the second Friday in November.  For more information, call 703.746.5700



Virginia Energy Assistance Cooling Program - Provides cooling assistance to income-eligible households with a senior 60 years of age or older, a child under the age of six or a permanently and totally disabled individual. Assistance can be in the form of payment of an electric utility security deposit, payment of the electric bill to operate the cooling equipment, repair a central air conditioning unit or heat pump.  

Electric fans may be available to qualified individuals who will benefit from a fan.  Call the office for more information.

To find out if you may be eligible and to submit an application online, please  Visit Virginia CommonHelp or call 1-855-635-4370.



Bus Line: Metrobus 10. Subway Stop: Braddock Road. Wheelchair accessible.

English, Czech, Farsi, German, Spanish. Call ahead or bring an interpreter. American Sign Language volunteers available.

Who We Serve

Languages Spoken
English
,
Spanish
,
Sign Language
Service Area(s)
Alexandria City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Family
Yes
Other Eligibility Criteria
Alexandria residents. Income restrictions.

Available 24/7
No
Additional Availability Comments
Call between 8am and 5pm

Intake Process
Phone. Applications and/or interview required. An application can be made online at CommonHelp.
Self Refer
Yes