Local
Financial Aid, Fuel and Utilities
Financial help with paying utility bills as well as other winter and summer programs to help with heating and cooling.
Cooling Assistance, Fan Care
Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main:
(540) 345-0451
Toll Free:
(888) 355-6222
Fax:
(540) 981-1487
Residential and Payment Assistance Programs
Appalachian Power
1 AEP Way, Hurricane Operations, Hurricane, WV, 25526
Main:
(800) 956-4237
Serious Medical Condition Form
Appalachian Power
1 AEP Way, Hurricane Operations,, Hurricane, WV, 25526
Main:
(800) 956-4237
Toll Free:
(800) 956-4237
Emergency Assistance for Food, Fuel and Utilities, Roanoke
Commonwealth Catholic Charities, Roanoke
541 Luck Avenue SW, Suite 118, Roanoke, VA, 24016
Main:
(540) 342-0411
Toll Free:
(800) 296-2367
Fax:
(804) 285-9130
Energy Assistance Program
Roanoke City Department of Social Services
1510 Williamson Road NE, 3rd Floor, Roanoke, VA, 24012
Main:
(540) 853-2591
Toll Free:
(888) 832-3858
Fax:
(540) 853-2027
Firewood Program, Wood Heat Program
Salvation Army, Roanoke
724 Dale Ave., SE, Roanoke, VA, 24013
Main:
(540) 343-5335
Toll Free:
(540) 345-0400
Fax:
(540) 342-9707
Statewide and Nationwide
Financial Aid, Fuel and Utilities
Financial help with paying utility bills as well as other winter and summer programs to help with heating and cooling.
Dominion Energy Saving Tips
Dominion Energy
600 East Canal Street, Richmond, VA, 23219
Main:
(866) 366-4357 x86636
Toll Free:
(866) 366-4357
Find Your Local Energy Share Agency
Dominion Energy
600 East Canal Street, Richmond, VA, 23261
Main:
(866) 366-4357
Toll Free:
(866) 366-4357
Heating and Cooling Assistance, EnergyShare
Dominion Energy
600 East Canal Street, Richmond, VA, 23219
Main:
(877) 306-8283
Toll Free:
(866) 366-4357
Senior Cool Care Program
Dominion Energy
600 East Canal Street, Richmond, VA, 23261
Main:
(866) 366-4357
Toll Free:
(866) 366-4357
Universal Service: Lifeline
State Corporation Commission, Consumers
1300 East Main Street, PO Box 1197, Richmond, VA, 23218
Main:
(804) 371-9967
Toll Free:
(800) 552-7945
Low Income Home Energy Assistance Program (LIHEAP)
Virginia Department of Social Services (VDSS)
5600 Cox Road, Glen Allen, VA, 23060
Main:
(804) 726-7000
Toll Free:
(800) 272-2714
Percentage of Income Payment Program (PIPP)
Virginia Department of Social Services (VDSS)
5600 Cox Road, Glen Allen, VA, 23060
Main:
(804) 726-7386
Toll Free:
(800) 552-3431