Universal Service: Lifeline

Universal Service offers Lifeline, a program implemented with the Federal Communications Commission (FCC) and the Virginia State Corporation Commission to assist eligible consumers with purchasing more affordable telephone services. This program has traditionally been referred to as the Virginia Universal Service Plan for wireline telephone companies.  Wireless service is available.

Lifeline is a federal program that lowers the monthly cost of phone or internet service. Eligible consumers can get up to $9.25 off the cost of phone, internet, or bundled services.

Eligible participants include those receiving Supplemental Nutrition Assistance Program (SNAP), Medicaid Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), Veterans Pension, and/or Survivors Pension Benefit Income-based eligibility.