Local
Ombudsman
A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.
Long Term Care Problem Assistance
Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main:
(540) 345-0451
Toll Free:
(888) 355-6222
Fax:
(540) 206-0002
Statewide and Nationwide
Ombudsman
A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.
Long Term Care Problem Assistance
National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Main:
(202) 332-2275
Fax:
(202) 332-2949
Long-Term Care Ombudsman, Statewide
Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main:
(804) 662-7000
Toll Free:
(800) 552-5019