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Local

Home and Community Based Care Waiver Programs

Cardinal Care Medicaid Waiver services are available to people at risk of institutionalization. Services for older adults and adults with disabilities may include but are not limited to case or care management, service facilitation, homemaker services, home health aides, personal care, adult day health care, habilitation, and respite care.

In Home Services

Appalachian Agency for Senior Citizens (AASC)
216 College Ridge Road, Cedar Bluff, VA, 24609
Main: (276) 964-4915 Toll Free: (800) 656-2272 Fax: (276) 963-0130

Long Term Care Resources

Programs that provide information and/or services that deal with the topic of long-term care and the individuals who require it.

Long Term Support Services

Family Lifeline
2325 West Broad Street, Richmond, VA, 23220
Main: (804) 282-4255 Fax: (804) 285-3701

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

Appalachian Agency for Senior Citizens (AASC)
216 College Ridge Road, Cedar Bluff, VA, 24609
Main: (276) 964-4915 Toll Free: (800) 656-2272 Fax: (276) 963-0130

Long Term Care Problem Assistance

Crater District Area Agency on Aging
23 Seyler Drive, Petersburg, VA, 23805
Main: (804) 732-7020 Fax: (804) 732-7232

Long Term Care Problem Assistance

Eastern Shore Area Agency on Aging, Community Action Agency
5432 Bayside Rd, Exmore, VA, 23350
Main: (757) 442-9652 Toll Free: (800) 452-5977 Fax: (757) 442-9303

Long Term Care Problem Assistance

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 206-0002

Long Term Care Problem Assistance

New River Valley Agency on Aging
44 Third Street NorthWest, Pulaski, VA, 24301
Main: (540) 980-7720 Toll Free: (866) 260-4417 Fax: (540) 980-7724

Long Term Care Ombudsman

Prince William Area Agency on Aging
5 County Complex Court, Suite 240, Prince William, VA, 22192
Main: (703) 792-7662 Fax: (703) 792-4734

Long Term Care Problem Assistance, Ombudsman

Seniors First, The Shenandoah Area Agency on Aging
207 Mosby Lane, Front Royal, VA, 22630
Main: (540) 635-7141 Fax: (540) 636-7810

Long Term Care Ombudsman Program

Southern Area Agency on Aging
204 Cleveland Avenue, Martinsville, VA, 24112
Main: (276) 632-6442 Toll Free: (800) 468-4571 Fax: (276) 632-6252

Long Term Care Ombudsman

The SPAN Center
1300 Semmes Avenue, Richmond, VA, 23224
Main: (804) 343-3000 Fax: (804) 649-2258

Local Long Term Care Ombudsman

Valley Program for Aging Services (VPAS)
325 Pine Avenue, Waynesboro, VA, 22980
Main: (540) 949-7141 Toll Free: (800) 868-8728 Fax: (540) 949-7143

Options Counseling

Options Counseling is an interactive decision-support process whereby individuals, with support from family members, caregivers, and /or significant others, are supported in their deliberations to make informed long-term support choices in the context of the individual’s preferences, strengths, needed services, values, and individual circumstances.

Options Counseling

Central Virginia Alliance for Community Living, Inc.
501 12th Street, Lynchburg, VA, 24505
Main: (434) 385-9070 Fax: (434) 385-9209

Options Counseling

Insight Enterprises, Peninsula Center for Independent Living
2021 A Cunningham Drive Suite 2, Hampton, VA, 23666
Main: (757) 827-0275 Toll Free: (800) 339-3269 Fax: (757) 827-0655

Aging Services Coordination

JABA (Jefferson Area Board for Aging)
674 Hillsdale Drive , Suite 9, Charlottesville, VA, 22901
Main: (434) 817-5222 Toll Free: (833) 559-2428 Fax: (434) 817-5230

Options Counseling

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 981-1487

Options Counseling

Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA, 23513
Main: (757) 461-9481 Fax: (757) 461-1068

Options Counseling / Care Management Services

Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA, 23513
Main: (757) 461-9481 Fax: (757) 461-1068

Options Counseling

The SPAN Center
1300 Semmes Avenue, Richmond, VA, 23224
Main: (804) 343-3000 Fax: (804) 649-2258

PACE Programs

Programs of All-Inclusive Care for the Elderly (PACE) is a Medicare and Medicaid program that helps people meet their health care needs in the community instead of going to a nursing home or other care facility.  The care is overseen by an interdisciplinary team, consisting of professional and paraprofessional staff. Participants must be at least 55 years of age, live in the PACE service area, and be certified as eligible for nursing home care by the appropriate State agency and be able to live safely in the community with the help of PACE. The PACE program becomes the sole source of services for Medicare and Medicaid eligible enrollees.

Program of All-Inclusive Care for the Elderly (PACE)

Appalachian Agency for Senior Citizens (AASC)
216 College Ridge Road, Cedar Bluff, VA, 24609
Main: (276) 964-7176 Toll Free: (866) 828-7723 Fax: (276) 964-7157

Program of All-inclusive Care for the Elderly (PACE)

Mountain Empire Older Citizens, Inc. (MEOC)
1508 Third Avenue East, Big Stone Gap, VA, 24219
Main: (276) 523-0599 Toll Free: (866) 793-7223 Fax: (276) 523-4208