Skip to main content
Central Virginia Alliance for Community Living, Inc.

501 12th Street
Lynchburg, VA 24505

(434) 385-9070

Get Directions
View All Office Hours

Contact Information

(434) 385-9070

Who We Are

Central Virginia Alliance for Community Living (CVACL) offers several transportation services for people who are 60 and older and those between 18-59 who have a disability.  All transportation programs begin with an assessment. After contacting the intake specialist at 434-385-9070, you will be assigned to a case manager.  The case manager will contact you within 15 business days to schedule a time to assess your needs, ensure you are eligible for the service, and enroll you in the program. Once enrolled, you will receive a letter in the mail listing the services for which you were approved. At that time you can schedule your rides at least one week in advance.

Dial-A-Ride provides individuals aged 60 and over with transportation to medical appointments, medical care (Dialysis, physical therapy, counseling), pharmacies, and grocery stores. Wheelchair-accessible vans are available. Because Medicaid provides medical transportation, individuals with that coverage are not eligible for CVACL medical transportation (but may qualify for non-Medicaid eligible appointments).  Transportation is provided on a first-come-first-served basis.

New Freedom Transportation is named after what it provides.  The program allows adults 21 years old and older who are living with a disability the “new freedom” of transportation to medical appointments, pharmacies, and grocery stores.  This non-emergency transportation system is operated in conjunction with the Dial-A-Ride program and follows all of the same guidelines.

Who We Serve

Languages Spoken
Service Area(s)
Amherst County
Appomattox County
Bedford County
Campbell County
Lynchburg City

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Sliding Scale Fee

Age Requirements
Other Eligibility Criteria
Transportation services are geared toward seniors age 60 and over or adults age 21 and older who have a disability.

Intake Process
Transportation is provided on a first-come-first-serve basis for appointments Monday through Friday between the hours of 8:30 am and 2:30 pm. We encourage 48 hours' notice. One can call or use the online form to request service.
Self Refer
Provider Refer
Intake Contact
Intake Specialist
Intake Contact Telephone
(434) 385-9070

For Transportation Providers Only:

We can accommodate riders with:
Manual wheelchairs
Powered wheelchairs

Report Problems
Call the Agency