Skip to main content
Virginia Department of Medical Assistance Services

600 E. Broad Street, Suite 1300
Richmond, VA 23219

(800) 772-9996

Get Directions

Contact Information

(800) 772-9996
(800) 884-9730

Who We Are

Virginia Department of Medical Assistance Services (DMAS) has a Medicaid contact known as Medicall. Medicall is an automated voice response system available 24 hours a day, 7 days a week. The automated provider gives access to the member eligibility, claim status, claim payments, status on service authorizations, service limits information, and pharmacy prescriber ID information.

The Richmond area can use phone 800-772-9996; the rest of the United States use phone 800-884-9730.

Who We Serve

Languages Spoken
Service Area(s)

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement

Intake Process
Call Medicall for information.
Intake Contact Telephone
(800) 884-9730