600 E. Broad Street, Suite 1300
Richmond, VA 23219
(804) 786-7933Get Directions
Who We Are
If you have Fee-For-Service (FFS) Medicaid, Managed Care Organization (MCO), Commonwealth Coordinated Care (CCC), or Commonwealth Coordinated Care Plus (CCC+) you may be eligible for Non-Emergency Medical Transportation (NEMT) services. This service will take you to Medicaid-covered services such as supported employment and day support programs and medical and health care appointments.
- Please note that not all Medicaid plans have transportation benefits.
- Non-Emergency Transportation services vary in each community.
If you qualify for transportation benefits your ride is free. Please contact the FFS Transportation Broker, MCO, CCC, or CCC+ plan to ask questions, make reservations, or make a complaint. Link to current reservation and ride assist telephone numbers.