Medical Financial Assistance

In order to serve those who may not have health insurance or other means to pay for their care, Centra Health offers a comprehensive program of financial assistance for those who meet certain eligibility requirements.



Centra Health participates in several government assistance programs such as Virginia Medicaid, Victims of Crime and Vocational Rehabilitation. Assistance is available to help patients in identifying eligibility for these programs. If you would like information regarding these programs, please contact a customer service representative at 434-200-3777 or 877-908-8707.

Patients who need help in meeting their financial obligations for the healthcare services they receive at Centra Health may apply for financial assistance.  Financial Assistance Policy provides complete detailed information regarding this program.



Eligibility for financial assistance or charity care that is provided without expectation of payment is for families whose income is at or below 200% of the federal poverty level set forth by the Department of Health and Human Services. Families with income between 200% and 400% qualify for sliding scale discounts. To apply, contact customer service at 434-200-3777 or 877-908-8707, or complete the attached Financial Application and mail it to the address indicated.



If you feel you may qualify and are interested in speaking with a customer service representative, please call 434-200-3777 or 877-908-8707.