Adult Protective Services (APS)

The Richmond Department of Social Services investigates reports of abuse, neglect, and exploitation of adults aged 60 and over and incapacitated adults ages 18 and over. The program's goal is to lessen or alleviate the risk of abuse and neglect, including self-neglect, among seniors or adults who need protection.  A wide range of services is available including companion care in the home, assistance with financial management, counseling, emergency assistance, a change of housing, and legal assistance in obtaining guardianship. 

Individuals must be city residents or the incident must have occurred in the city in order to be eligible for this service.  Adult Protective Services are available without regard to income.

For more information on the services available or to report suspected abuse, neglect or exploitation of an adult, please call 804-646-7405. To report at night or on weekends, call 888-832-3858.