Adult Protective Services (APS)

Lancaster County Department of Social Services

9049 Mary Ball Road
P O Box 185,
Lancaster, VA 22503

(804) 462-5141

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Contact Information

Main
(804) 462-5141
Toll-Free
(855) 635-4370
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Who We Are

Lancaster County Department of Social Services investigates reports of abuse, neglect, and exploitation of adults aged 60 and over and incapacitated adults ages 18 and over. The program's goal is to lessen or alleviate the risk of abuse and neglect, including self-neglect, among seniors or adults who need protection. Individuals must be city residents or the incident must have occurred in the city in order to be eligible for this service.

For more information on the services available or to report suspected abuse, neglect or exploitation of an adult, please call our office. To report at night or on weekends, call the 24-hour Toll Free hotline at 1-888-832-3858.

Who We Serve

Languages Spoken
English
Service Area(s)
Lancaster County

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Family
No
Other Eligibility Criteria
Adult. Suspected abuse, neglect, exploitation age 60 or older; physically or mentally incapacitated age 18 to 60 years old. Resident of Lancaster county

Available 24/7
No

Intake Process
Telephone referral; walk-ins accepted. A toll-free state hotline (24 hours a day, seven days a week) is also available to report concerns in Virginia: 1-888-83ADULT, OR 1-888-832-3858.
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