Who We Are
Instacart’s Senior Support Service is available to help customers who are age 60 and older use online grocery delivery and stay safe during the pandemic.
Support specialists for seniors are available to assist senior customers with:
- Setting up an Instacart account;
- Filling their virtual cart and placing their first order;
- Learning how to use key features like setting replacements and chatting with their shopper;
- Troubleshooting issues and questions about existing orders.
If you would like to learn more, call or visit the Help Center.
Who We Serve
Service Area(s)
Statewide
Age Requirements
60+
Available 24/7
No
Additional Availability Comments
Senior Support Service is available from 8:00 AM until 11;00 PM, every day.
Intake Process
Call for assistance.
Intake Contact Telephone
(844) 981-3433