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Virginia Department of Social Services (VDSS)

5600 Cox Road
Glen Allen, VA 23060

(804) 726-7000

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37.673741, -77.564867

Contact Information

Main
(804) 726-7000
Toll-Free
(800) 272-2714
TTY/TTD
(800) 552-2131

Who We Are

The Virginia Department of Social Services administers the LIHEAP program through the Virginia Energy Assistance program, so eligible consumers can make an application at their local Department of Social Services office.



Find Eligibility requirements and office at local office locations or by calling 2-1-1.  Customers of Columbia Gas of Virginia can also call their hotline:  1.800.272.2714 for assistance or visit their website.



The application period runs from October through November. Virginia residents who are eligible and believe they may need assistance at any point in winter must apply before November 14th.  Make contact as early as possible to find out about other payment options if LIHEAP is not available.  The Customer Contact Center of Columbia Gas can be reached at 1.800.543.8911.

View Here for additional organizations that may provide assistance with energy assistance.

Who We Serve

Languages Spoken
English
Service Area(s)
Statewide

Family
No

Intake Process
Visit the website. Call the office
Self Refer
Yes
Provider Refer
No
Intake Contact
Denise Surber
Intake Contact Email
denise.t.surber@dss.virginia.gov
Intake Contact Telephone
(804) 726-7386

Report Problems
Call the Agency