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E-ZPass

PO Box 1234
Clifton Forge, VA 24422-1234

(877) 762-7824

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Contact Information

Main
(877) 762-7824
TTY/TTD
(800) 828-1120

Who We Are

E-ZPass is an automatic, electronic toll collection system that quickly and efficiently moves traffic through toll facilities in Virginia and along much of the East Coast. A motorist with an E-ZPass transponder mounted on the inside of the windshield or on the license plate can travel through E-ZPass toll lanes and the toll is automatically deducted from a pre-paid account. Toll Roads accepting E-Z Pass are available on the website.

Complete an Application online for a transponder. 

Current E-ZPass States are Virginia, West Virginia, Maryland, Delaware, Pennsylvania, New Hampshire, New Jersey, New York, Ohio, Maine, Massachusetts, Indiana, and Illinois.

Customer service centers are located across the state in areas with toll roads. Visit the website for individual walk-in customer service centers information. Tidewater area sites include:

Norfolk E-ZPass Customer Service Center, 1701 Church Street, Norfolk, Virginia 23504, Hours: Monday through Friday: 9:00 am - 7 pm, Hours: Saturday: 8 am - 1 pm

Portsmouth E-ZPass Customer Service Center, 4010 Victory Blvd, Portsmouth, Virginia 23701, Hours: Monday through Friday: 9:00 am -.7 pm, Hours: Saturday: 8 am - 1 pm

Currently Closed: Chesapeake Bay Bridge-Tunnel E-ZPass Customer Service Center, 32386 Lankford Highway, Cape Charles, Virginia 23310-0111

Gloucester DMV Customer Service Center (By Appointment Only - 2348 York Crossing Drive, Hayes, Virginia 23072, Hours: Monday through Friday 9:00 am - 5 pm, Saturday: 8:00 am - 12 pm.

Currently Closed: Newport News DMV Customer Service Center, 12730 Patrick Henry Drive, Newport News, Virginia 23602

 

Who We Serve

Languages Spoken
English
Service Area(s)
Gloucester County
,
Hampton City
,
James City County
,
Mathews County
,
Newport News City
,
Norfolk City
,
Poquoson City
,
Portsmouth City
,
Suffolk City
,
Virginia Beach City
,
Williamsburg City

Cost & Payment Methods

Payment Method(s)
Credit / Debit
,
Private Pay
Fee Structure
Fixed Fee

Age Requirements
13-21
,
22-55
,
56-60
,
60+
Family
No
Other Eligibility Criteria
Open to all drivers.

Available 24/7
No
Additional Availability Comments
Walk in centers hours vary. See program description for individual center hours. Customer Center in Clifton Forge has hours 7am-7pm

Intake Process
Call or walk in for assistance. Mosts services may be completed on the website.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
customerservice@ezpassva.com
Intake Contact Telephone
(877) 762-7824