Skip to main content
Virginia Beach Department of Human Services

3432 Virginia Beach Boulevard
Suite 342
Virginia Beach, VA 23452

(757) 385-3200

Get Directions

Contact Information

Main
(757) 385-3200
Toll-Free
(888) 832-3858
Phone Emergency
(757) 437-3550

Who We Are

The Department of Human Services investigates reports of abuse, neglect, and exploitation of adults aged 60 and over and incapacitated adults ages 18 and over. The program's goal is to lessen or alleviate the risk of abuse and neglect, including self-neglect, among seniors or adults who need protection. Services are offered to resolve risk to the individual both in the community and in long term care facilities.

Individuals must be city/county residents or the incident must have occurred in the city/county in order to be eligible for this service.

For more information on the services available or to report suspected abuse, neglect or exploitation of an adult, please call our office. To report at night or on weekends, call the Virginia state hotline at 1-888-832-3858.

Who We Serve

Languages Spoken
English
Service Area(s)
Virginia Beach City

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Family
No
Other Eligibility Criteria
Suspected abuse, neglect, exploitation age 60 or older; physically or mentally incapacitated age 18 to 60 years old.

Available 24/7
No

Intake Process
Telephone referral; walk-ins accepted.
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Mary deGrouche

Report Problems
Call the Agency