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Local

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

Appalachian Agency for Senior Citizens (AASC)
216 College Ridge Road, Cedar Bluff, VA, 24609
Main: (276) 964-4915 Toll Free: (800) 656-2272 Fax: (276) 963-0130

Long Term Care Ombudsman, Urbanna

Bay Aging
P O Box 610, Urbanna, VA, 23175
Main: (804) 758-2386 Toll Free: (800) 493-0238 Fax: (804) 758-5773

Long Term Care Problem Assistance

Crater District Area Agency on Aging
23 Seyler Drive, Petersburg, VA, 23805
Main: (804) 732-7020 Fax: (804) 732-7232

Long Term Care Problem Assistance

Eastern Shore Area Agency on Aging, Community Action Agency
5432 Bayside Rd, Exmore, VA, 23350
Main: (757) 442-9652 Toll Free: (800) 452-5977 Fax: (757) 442-9303

Long Term Care Problem Assistance

Encompass Community Supports
15361 Bradford Road, Culpeper, VA, 22701
Main: (540) 825-3100 Fax: (540) 825-0392

Long Term Care Problem Assistance

Healthy Generations Area Agency on Aging
460 Lendall Lane, Fredericksburg, VA, 22405
Main: (540) 371-3375 Toll Free: (800) 262-4012 Fax: (540) 371-3384

Long Term Care Problem Assistance

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 206-0002

Long Term Care Problem Assistance

New River Valley Agency on Aging
44 Third Street NorthWest, Pulaski, VA, 24301
Main: (540) 980-7720 Toll Free: (866) 260-4417 Fax: (540) 980-7724

Local Ombudsman

Piedmont Senior Resources Area Agency on Aging, Inc.
5339 East Colonial Trail Hwy, Burkeville, VA, 23922
Main: (434) 767-5588 Toll Free: (800) 995-6918 Fax: (434) 767-4608

Long Term Care Ombudsman

Prince William Area Agency on Aging
5 County Complex Court, Suite 240, Prince William, VA, 22192
Main: (703) 792-7662 Fax: (703) 792-4734

Long Term Care Ombudsman

Senior Connections, The Capital Area Agency on Aging
1300 Semmes Avenue, Richmond, VA, 23224
Main: (804) 343-3000 Fax: (804) 649-2258

Long Term Care Problem Assistance

Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA, 23513
Main: (757) 222-4542 Toll Free: (800) 766-8059 Fax: (757) 461-1068

Long Term Care Problem Assistance, Ombudsman

Seniors First, The Shenandoah Area Agency on Aging
207 Mosby Lane, Front Royal, VA, 22630
Main: (540) 635-7141 Fax: (540) 636-7810

Long Term Care Ombudsman Program

Southern Area Agency on Aging
204 Cleveland Avenue, Martinsville, VA, 24112
Main: (276) 632-6442 Toll Free: (800) 468-4571 Fax: (276) 632-6252

Local Long Term Care Ombudsman

Valley Program for Aging Services (VPAS)
325 Pine Avenue, Waynesboro, VA, 22980
Main: (540) 949-7141 Toll Free: (800) 868-8728 Fax: (540) 949-7143

Long Term Care Ombudsman, Williamsburg

Bay Aging
100 Parker View Court, Williamsburg, VA, 23188
Main: (757) 220-1577 Fax: (804) 758-5773

Ombudsman

Central Virginia Alliance for Community Living, Inc.
501 12th Street, Lynchburg, VA, 24504
Main: (434) 385-9070 Toll Free: (866) 255-6868 Fax: (434) 385-9209

Long Term Care Problem Assistance

District Three Governmental Cooperative
4453 Lee Highway, Marion, VA, 24354
Main: (276) 783-8157 Toll Free: (800) 541-0933 Fax: (276) 783-3003

Long Term Care Ombudsman Program

Mountain Empire Older Citizens, Inc. (MEOC)
1501 Third Avenue East, Big Stone Gap, VA, 24219
Main: (276) 523-4202 Toll Free: (800) 252-6362 Fax: (276) 523-4208

Northern Virginia Long-Term Care Ombudsman Program

Virginia Office of State Long-Term Care Ombudsman Program
12011 Government Center Parkway, Suite 708, Fairfax, VA, 22035
Main: (703) 324-5861 Fax: (703) 653-1796

Statewide and Nationwide

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Main: (202) 332-2275 Fax: (202) 332-2949

Long-Term Care Ombudsman, Statewide

Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main: (804) 662-7000 Toll Free: (800) 552-5019