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Seniors First, The Shenandoah Area Agency on Aging

207 Mosby Lane
Front Royal, VA 22630

(540) 635-7141

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38.9157665, -78.1885674

Contact Information

Main
(540) 635-7141

Who We Are

Seniors First, The Shenandoah Area Agency on Aging (SAAA) offers an advocate for residents of nursing home and assisted living facilities. The program provides assistance to families and residents of long-term care facilities to resolve issues and complaints about the quality of care. For those receiving long-term care services, we offer telephone counseling regarding handling a problem, mediation to resolve a dispute and formal complaint investigation.

Additionally, assistance is given to those searching for long-term care services by providing information about facilities and services available, Ombudsman complaint track record, licensure inspection report and questions to ask during a search and what to expect in the admissions process.

Who We Serve

Languages Spoken
English
Service Area(s)
Clarke County
,
Frederick County
,
Page County
,
Shenandoah County
,
Warren County
,
Winchester City

Cost & Payment Methods

Fee Structure
Call for Information

Family
No
Other Eligibility Criteria
Residents, and their families, of assisted living facilities and nursing facilities.

Available 24/7
No

Intake Process
Call for information..
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Megan Vardiman
Intake Contact Email
info@seniorsfirst.info