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Free services offered or income-based fees, financial aid or scholarships, and housing choice vouchers.

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Local, Statewide and Nationwide

Benefits Assistance

Programs that provide assistance for people who are having difficulty understanding and/or obtaining services or other benefits for which they are eligible. The programs may help people understand the eligibility for benefits, the benefits provided by the program,  and/or help them complete benefit application forms.

Social Security Disability Benefits

Disability Claims Representatives
P.O. Box 1781, Charlottesville, VA, 22902
Main: (434) 296-7400 Toll Free: (866) 374-7400 Fax: (434) 973-3023

Medicare

A federal health insurance program for people age 65 and older and for people under 65 with certain disabilities.

In-Home Consultations to Help Individuals with Medicare Options

Innovative Insurance Group
25519 Lafayette Drive, Rhoadesville, VA, 22542
Main: (540) 613-8817 Fax: (540) 777-4826

Statewide and Nationwide

Benefits Assistance

Programs that provide assistance for people who are having difficulty understanding and/or obtaining services or other benefits for which they are eligible. The programs may help people understand the eligibility for benefits, the benefits provided by the program,  and/or help them complete benefit application forms.

Find Benefits

Benefit Finder
(Web Only), Washington, DC, 20001

Disability Claims

Disability Claims Representatives
P O Box 1781, Charlottesville, VA, 22902
Main: (434) 296-7400 Toll Free: (877) 374-7400 Fax: (434) 973-3023

BenefitsCheckUp, Various Benefit Programs

National Council on Aging
251 18th Street South, Suite 500, Arlington, VA, 22202
Main: (202) 479-1200

Retirement Benefits and Social Security | Railroad Workers | Roanoke Office

U.S. Railroad Retirement Board
First Campbell Square, Suite 110, 210 First Street SW, P O Box 270, , Roanoke, VA, 24002
Main: (877) 772-5772 Fax: (540) 857-2769

Departments of Social Services

Referred to as DSS, these government agencies deliver and monitor social service programs such as Medicaid Cardinal Care eligibility, the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Child Protective Services (CPS), and Adult Protective Services (APS).

Administration Office, Citizens Services

Virginia Department of Social Services (VDSS)
5600 Cox Road, Glen Allen, VA, 23060
Main: (804) 726-7000 Toll Free: (800) 552-3431 Fax: (804) 726-7958

CommonHelp

Virginia Department of Social Services (VDSS)
5600 Cox Road, Glen Allen, VA, 23060
Main: (804) 726-7000 Toll Free: (800) 552-3431 Fax: (804) 726-7958

Health Insurance Counseling and Claims Assistance

Programs that provide health insurance counseling and/or assistance with medical insurance claims.

Insurance Counseling Referral, VICAP and Medicare Part D

DARS, Office for Aging Services, Division of Community Living
1610 Forest Avenue, Suite 100, Richmond, VA, 23229
Main: (804) 662-9333 Toll Free: (800) 552-3402 Fax: (804) 662-9354

Medical Bill Review and Claims Assistance

Medical Billing Advocates of America, Inc
P O Box 1705, Salem, VA, 24153
Main: (540) 904-5872 Fax: (540) 387-5043

Medical Billing Advocacy, Training and Education

Medical Billing Advocates of America, Inc
P O Box 1705, Salem, VA, 24153
Main: (540) 904-5872 Fax: (540) 387-5043

Medicare and Insurance Counseling

Virginia Senior Services and BeneFinder
10800 Midlothian Turnpike, Suite 129, Midlothian, VA, 23235
Main: (804) 381-4604 Toll Free: (877) 276-3772 Fax: (804) 290-0304

Medicare

A federal health insurance program for people age 65 and older and for people under 65 with certain disabilities.

Medicare, General Information

Centers for Medicare and Medicaid Services (CMS)
7500 Security Boulevard, Baltimore, MD, 21244
Main: (215) 861-4140 Toll Free: (800) 772-1213

Medicare Plans, Medigap and Help with Medical Costs

Centers for Medicare and Medicaid Services (CMS)
7500 Security Blvd, Baltimore, MD, 21244
Main: (800) 633-4227 Toll Free: (800) 448-4232

Participating Physician Directory

Centers for Medicare and Medicaid Services (CMS)
7500 Security Boulevard, Baltimore, MD, 21244
Main: (800) 633-4227 Toll Free: (866) 226-1819

Hotline for Government and Medicare Fraud

Medicare and Medicaid Abuse Hotline
Office of the Inspector General/HHS, P O Box 23489, Washington, DC, 20201
Main: (800) 447-8477 Fax: (800) 223-8164

Medicare Information Online

Medicare and Medicaid Abuse Hotline
Office of the Inspector General/HHS, P O Box 23489, Washington, DC, 20201
Main: (800) 447-8477 Fax: (800) 223-8164

Insurance Counseling

Medicare Assistance and Counseling, Inc. (MACI)
(No Physical Address), Stafford, VA, 22554
Main: (540) 288-3114

Medicare Plans

My Medicare Planner
1126 Air Park Road, Suite D, Ashland, VA, 23005
Main: (804) 788-1965 Fax: (804) 788-1967

BenefitsCheckUp, Medicare

National Council on Aging
251 18th Street South, Suite 500, Arlington, VA, 22202
Main: (202) 479-1200

Medicare Fraud Hotline

United States Department of Health and Human Services
P O Box 37337, Washington, DC, 20013
Main: (800) 447-8477 Fax: (800) 223-2164

Virginia Senior Medicare Patrol (SMP)

Virginia Association of Area Agencies on Aging (V4A)
24 East Cary Street, Suite 100, Richmond, VA, 23219
Main: (800) 938-8885 Fax: (804) 644-5640

Medicare Options

Virginia Senior Services and BeneFinder
10800 Midlothian Turnpike, Suite 129, Richmond, VA, 23235
Main: (804) 381-4604 Toll Free: (877) 276-3772 Fax: (804) 290-0304

Medicare Supplemental Plans

An optional health insurance plan available for a fee that supplements or replaces Medicare A and B. The plans include Medicare supplement, Advantage and Part D insurance plans. Some plans may be available without a premium payment. 

Medicare Supplement Insurance

P O Box 1935, Carmel, IN, 46082
Main: (877) 877-8052 Toll Free: (800) 800-2254

Medicare Supplement Insurance

Aetna Life Insurance Company
800 Crescent Center Drive, Suite 200, Frankliln , TN, 37067
Main: (888) 624-6290 Toll Free: (800) 345-6022

Medicare Supplement Insurance

American Republic Insurance Company
601 6th Avenue, Des Moines, IA, 50309
Main: (800) 247-2190 Fax: (515) 247-2435

Medicare Supplement Plans

Anthem Blue Cross and Blue Shield
2015 Staples Mill Road, Richmond, VA, 23230
Main: (800) 304-0372 Toll Free: (800) 916-2583

Medicare Supplement Insurance

Anthem Health Plans of Virginia
2015 Staples Mill Road, Richmond, VA, 23230
Main: (540) 985-5115 Toll Free: (800) 451-0361

Medicare Supplement Insurance, Disability

Anthem Health Plans of Virginia
2015 Staples Mill Road, Richmond, VA, 23230
Main: (800) 443-6646 Toll Free: (800) 916-2583

Medicare Supplement Insurance

Assured Life Association
6030 Greenwood Plaza Blvd, Suite 100, Greenwood Village, CO, 80111
Main: (303) 792-9777 Toll Free: (800) 777-9777