Local
Ombudsman
A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.
Long Term Care Ombudsman
PACE Programs
Programs of All-Inclusive Care for the Elderly (PACE) is a Medicare and Medicaid program that helps people meet their health care needs in the community instead of going to a nursing home or other care facility. The care is overseen by an interdisciplinary team, consisting of professional and paraprofessional staff. Participants must be at least 55 years of age, live in the PACE service area, and be certified as eligible for nursing home care by the appropriate State agency and be able to live safely in the community with the help of PACE. The PACE program becomes the sole source of services for Medicare and Medicaid eligible enrollees.
InnovAge Virginia PACE Richmond
Statewide and Nationwide
Ombudsman
A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.