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STUFF

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Local

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA, 23513
Main: (757) 222-4542 Toll Free: (800) 766-8059 Fax: (757) 461-1068

Transition Coordination Provider (MFP)

Transition Coordination Provider (TCP) is a Virginia Department of Medical Assistance Services-enrolled provider who is responsible for supporting the individual and family/caregiver, as appropriate, with the activities associated with transitioning from an institution to the community using the CCC Plus Home and Community Based Services Waiver.

MFP Transition Coordination Provider

Endependence Center, Inc. (ECICIL)
6300 E. Virginia Beach Boulevard, Norfolk, VA, 23502
Main: (757) 461-8007 Fax: (757) 455-8223

MFP Transition Coordination Provider

One Vision and Associates
3300 High Street, Suite 2, Portsmouth, VA, 23707
Main: (757) 673-4430

Statewide and Nationwide

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Main: (202) 332-2275 Fax: (202) 332-2949

Long-Term Care Ombudsman, Statewide

Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main: (804) 662-7000 Toll Free: (800) 552-5019