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STUFF

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Local

Intermediate Care Facility (ICF-DD)

A full-service residential care that provides a high level of assistance and supervision for people with developmental disability and related conditions. This service is covered by Medicaid.

Group Home, ICF/MR Medicaid Facility

Holiday House of Portsmouth, Inc.
(Street Address Private), Portsmouth, VA, 23707
Main: (757) 397-6352 Fax: (757) 399-2356

Residential Services for Intellectual Disabilities

Southeastern Virginia Training Center
2100 Steppingstone Square, Chesapeake, VA, 23320
Main: (757) 424-8240 Fax: (757) 424-8348

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

Senior Services of Southeastern Virginia
2551 Eltham Avenue, Suite Q, Norfolk, VA, 23513
Main: (757) 222-4542 Toll Free: (800) 766-8059 Fax: (757) 461-1068

Statewide and Nationwide

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Main: (202) 332-2275 Fax: (202) 332-2949

Long-Term Care Ombudsman, Statewide

Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main: (804) 662-7000 Toll Free: (800) 552-5019