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STUFF

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Local

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

Local Office on Aging (LOA)
4932 Frontage Road NW, Roanoke, VA, 24019
Main: (540) 345-0451 Toll Free: (888) 355-6222 Fax: (540) 206-0002

Statewide and Nationwide

Grandparent and Kinship Care Supports

Programs in which the full time care, supervision, nurturing and protection of a minor child is the responsibility of a grandparent, aunt, uncle or other relative, member of the child’s tribe or clan, godparent, stepparent, friend of family or another adult who has a long-standing relationship with the child or the family.  In many cases, the programs are specifically for grandparents including those raising grandchildren.

Kinship Navigators, Family First Virginia

Virginia Department of Social Services (VDSS)
5600 Cox Road, Glen Allen, VA, 23060
Main: (804) 726-7000

Ombudsman

A state agency that investigates complaints made by or on behalf of persons in nursing facilities, continuing care retirement communities and assisted living facilities and for persons receiving community-based services, such as home health and personal care.

Long Term Care Problem Assistance

National Long Term Care Ombudsman Resource Center
1828 L Street, NW, Suite 801, Washington, DC, 20036
Main: (202) 332-2275 Fax: (202) 332-2949

Long-Term Care Ombudsman, Statewide

Virginia Office of State Long-Term Care Ombudsman Program
Dept. for Aging and Rehabilitative Services,, 8004 Franklin Farms Drive, Henrico, VA, 23229
Main: (804) 662-7000 Toll Free: (800) 552-5019