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U.S. Citizenship and Immigration Services

2675 Prosperity Avenue
Fairfax, VA 22031

(800) 870-3676

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Contact Information

Main
(800) 870-3676
TTY/TTD
(800) 767-1833

Who We Are

U.S. Citizenship and Immigration Services handles the processing of applications and petitions of aliens to permit them to become non-immigrant students and workers, permanent residents and U.S. citizens, and to bring families into the U.S.

Customers can access the automated information phone system through a menu of automated options 24/7.  During regular business hours customers who need more than automated information can be transferred to a customer service representative.  Information is available in English and Spanish.

USCIS recommends that you consider using the web and phone before you take the time to go to a Field Office for service.  If you do need to go to one of the Field Offices, to serve you better most of the offices provide in-person services by appointment.  To minimize your wait time, please make an appointment before you go.  You may schedule an appointment on the USCIS web site via INFOPASS to speak with an Immigration Information Officer.

If you are unable to schedule an appointment, this means our appointment times are full for the Service you are requesting.  Please check back at a later time and try to schedule your appointment.

Forms are available on the website.  You may download forms or call 800-870-3676 to order a form over the phone.  It is very important that you read the instructions to each form prior to completing it.  If you have questions about completing a form after you have read the instructions, visit the website for information or call toll-free the number above.

This office serves the District of Columbia and the following counties in Virginia: Albemarle, Alexandria, Arlington, Augusta, Bath, Charlottesville, Clarke, Culpeper, Fairfax, Falls Church, Fauquier, Fluvanna, Frederick, Greene, Harrisonburg, Highland, Loudoun, Madison, Manassas, Manassas Park, Orange, Page, Prince William, Rappahannock, Rockingham, Shenandoah, Staunton, Warren, Waynesboro, and Winchester.

Who We Serve

Languages Spoken
English
,
Spanish
Service Area(s)
Statewide
,
Washington DC

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
0-5
,
6-12
,
13-21
,
22-55
,
56-60
,
60+
Family
No
Other Eligibility Criteria
District of Columbia, State of Virginia residents.

Available 24/7
No
Additional Availability Comments
The Customer Services Division CLOSES every Friday at 11:00 AM. Friday INFOPASS appointments are not available during the afternoon hours. The office is also closed on the 1st Thursday of each month and all federal holidays.

Intake Process
Forms are available online or by calling. Write to make required appointment or make appointment online for application processing.
Self Refer
Yes