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Fairfax County Neighborhood and Community Services

12011 Government Center Parkway
10th Floor
Fairfax, VA 22035

(703) 877-5600

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38.8554041, -77.3634875

Contact Information

Main
(703) 877-5600
TTY/TTD
711

Who We Are

The Fairfax County Mobile Accessible Travel Training (MATT) bus is used to educate older adults through a hands-on learning experience. The staff coordinates "travel training" trips in which older adults will travel by bus and rail transit to and from a destination of their choice. The travelers-in-training will identify a bus stop near their residence, learn to read bus schedules and route maps, learn how to pay the fare and how to signal the driver to stop and other bus travel skills. The bus will deliver older adults to a Metrorail station where they will learn how to determine the fare and purchase Metrorail fare cards, load SmarTrip cards, read the system map, and board the trains to travel by rail.



Interested parties are grouped geographically, after which destinations are chosen and trips planned. The program attempts to travel train with a trainer to participant ratio of one to five.



The bus features a wheelchair lift in the front entrance, and there is room on board for two wheelchairs with four-point tie-downs. Additionally, there are up to six cochlear devices available for riders with hearing impairments.



The MATT bus is available for groups of older adults who wish to be trained and groups at residences, senior or community centers, or other groups in Fairfax County who want to learn more about transit and transportation programs.

Who We Serve

Languages Spoken
English
Service Area(s)
Fairfax County

Cost & Payment Methods

Payment Method(s)
Private Pay
Fee Structure
Call for Information

Age Requirements
0-5
,
6-12
,
13-21
,
22-55
,
56-60
,
60+
Family
No
Residency Requirements
Serves Fairfax County residents.

Available 24/7
No
Additional Availability Comments
Business hours are Monday through Friday 8am until 5pm

Intake Process
Call to schedule training.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Email
ncs@fairfaxcounty.gov
Intake Contact Telephone
(703) 877-5800

For Transportation Providers Only:

We can accommodate riders with:
Hearing Impairment
,
Manual wheelchairs
,
Powered wheelchairs
To accommodate riders, we offer:
Lift equipped vehicle(s)
,
Staff training on assisting people with mobility problems