397 Azalea Ave.
Richmond, VA 23227
(804) 371-3140
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Accessible Pedestrian Signals (APS) are audible and/or vibrotactile units that are integrated with an existing pedestrian push button to alert blind or vision impaired pedestrians of the presence of a walk signal. The process of requesting and installing an APS involves a joint effort between the VA Department of Transportation (VDOT) and the VA Department for the Blind and Vision Impaired (VDBVI).
Citizens can contact VDOT at their website Click Here to make inquiries or requests or via the VDOT hotline, which operates 24/7: (800) 367-7623
A request can also be made by contacting VDBVI at (800) 622-2155 and contacting the correct Orientation and Mobility Specialist for your area. If the intersection in question is in a town or city's jurisdiction, then VDOT's procedures would not apply.
The visually impaired person using the APS will need training from an Orientation and Mobility Specialist.