Skip to main content
Northumberland County Department of Social Services

6373 Northumberland Hwy Ste A
PO Box 399
Heathsville, VA 22473

(804) 580-3477

Get Directions
View All Office Hours

Contact Information

Main
(804) 580-3477
Toll-Free
(800) 296-7627
TTY/TTD
(800) 855-1155

Who We Are

The Northumberland County Department of Social Services investigates reports of abuse, neglect, and exploitation of adults aged 60 and over and incapacitated adults ages 18 and over. The program's goal is to lessen or alleviate the risk of abuse and neglect, including self-neglect, among seniors or adults who need protection. Individuals must be city residents or the incident must have occurred in the city in order to be eligible for this service.



For more information on the services available or to report suspected abuse, neglect or exploitation of an adult, please call our office. To report at night or on weekends, call the 24-hour toll free Hotline at 1-888-832-3858.

Who We Serve

Languages Spoken
English
,
Spanish
Service Area(s)
Northumberland County

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Family
No
Other Eligibility Criteria
Suspected abuse, neglect, exploitation age 60 or older; physically or mentally incapacitated age 18 to 60 years old. Resident of Northumberland

Available 24/7
No

Intake Process
Telephone referrals; walk-ins accepted
Self Refer
Yes