Programs that provide emotional support, information and guidance to help people resolve whatever personal or interpersonal difficulties they are experiencing.

Programs that provide walk-in, walk-out diagnostic and treatment services for children, adolescents and/or adults who have acute or chronic psychiatric disorders, but do not need 24-hour care; and/or provide counseling services for patients and families about emotional and personal matters, and who may be experiencing difficulty resolving stressful life situations.

A Community Services Board, also known as a Behavioral Health Authority in some communities (CSB/BHA), is a local provider of supports to individuals with mental health challenges, substance use disorders and intellectual disability (ID) and/or developmental disability (DD). CSBs/BHAs provide support coordination/case management for individuals who wish to transition from an institution to the community with Community Living (CL), the Family and Individual Support (FIS), and the Building Independence (BI) Waivers.