Washington Metropolitan Area Transit Authority (Metro)
300 7th Street Southwest
Washington, DC 20024
(202) 637-7000
Get DirectionsContact Information
Main
(202) 637-7000
TTY/TTD
(202) 962-2033
Who We Are
Metrobus provides bus service throughout the entire Washington DC metropolitan area. Bus timetables, route maps, fare and payment information, and a Trip Planner tool are available on the website.
All buses are accessible (low floor ramp or lift-equipped). There are two wheelchair securement areas on each bus. Most buses are equipped with an audio stop announcement system, which identifies major intersections, landmarks, and transfer points, along with a visual display. Visit the website's Metrobus Accessibility Features for information about accessibility.
Additional contacts:
- SmartTrip® (888)762-7874 Available 7:00 AM-8:00 AM, Monday through Friday, except Thanksgiving, Christmas, and New Year's Day.
- Transit Police (202)962-2121 via Text Message 696873 (MyMTPD)
- ID Cards for Riders with Disabilities (202)962-2700 TTY (202)962-2033
- SmarTrip® Cards for Senior Citizens (888) 762-7874
Who We Serve
Languages Spoken
English
Service Area(s)
Alexandria City
,
Arlington County
,
Fairfax City
,
Fairfax County
,
Falls Church City
,
Washington DC
Cost & Payment Methods
Payment Method(s)
Private Pay
Fee Structure
Fee Range
Age Requirements
No Age Requirement
Available 24/7
No
Additional Availability Comments
Hours are for customer information center. Bus timetables are available on the website.
Intake Process
Call for information, visit the website, and wait at the designated bus stop signs.
Documents Required
Call for details
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(202) 637-7000
For Transportation Providers Only:
We can accommodate riders with:
Guide Animals
,
Hearing Impairment
,
Manual wheelchairs
,
Powered wheelchairs
,
Vision Impairment
To accommodate riders, we offer:
Lift equipped vehicle(s)
,
Ramp(s)
,
Staff training on assisting people with mobility problems
,
Visual announcements
,
Voice announcements
,
Wheelchair on lift for people with mobility problems
Report Problems
Call the Agency